Shipping

Delivery destinations

Aevum Books currently delivers to Australia and New Zealand. Available products, currencies and shipping methods are shown through the store and confirmed at checkout.

Current shipping rates

Australia: Standard Shipping — A$9.90 per order.
New Zealand: Tracked International — NZ$12.99 per order.

Fulfilment

Aevum works with Australian and international book distributors, suppliers, fulfilment providers and delivery carriers. We do not hold every title in our own inventory.

Depending on the books ordered, their availability and the destination, an order may be dispatched by Aevum, dispatched directly by a distribution or fulfilment partner, or split into more than one shipment. Aevum remains the seller and your point of contact even where a third party dispatches an order on our behalf.

Availability and dispatch

Available to order means a title can be sourced from a supplier but may not be physically held by Aevum when the order is placed. Processing and dispatch times can therefore vary.

Available to backorder means the title is awaiting further stock and may take longer to dispatch. We will contact you if a material availability issue affects your order.

Delivery timing

Dispatch time is the period before an order leaves its fulfilment location. Delivery time is the carrier's transit period after dispatch. Timing can vary by supplier, destination and carrier. Any timeframe provided by Aevum is an estimate unless expressly agreed otherwise.

Tracking

Where tracking is available, it will be included in your shipping confirmation. Tracking may take a short time to begin updating after dispatch.

Multiple-book orders

Books in the same order may occasionally be dispatched separately and arrive in more than one parcel. You will not be charged additional shipping solely because Aevum chooses to split an order.

Address accuracy

Please check your delivery address carefully before placing your order. If it needs correcting, contact Aevum as soon as possible. Once a parcel has entered processing or has been dispatched, an address change may no longer be possible.

Delays, loss or damage

If tracking appears stalled, your parcel has not arrived, or a book arrives damaged, contact Aevum with your order number and any relevant tracking details or photographs. We will review the issue and help with the appropriate next step.