Privacy policy

Last updated: September 11, 2026

PRIVACY POLICY

Aevum Books respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Aevum Books collects, uses, stores and discloses personal information when you visit aevumbooks.com, place an order, contact us, or otherwise use our online store and related services.

Our online store is powered by Shopify, which provides the ecommerce platform used to operate Aevum Books.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with Aevum Books, we may collect or process information including:

• your name;
• email address;
• telephone number;
• billing and shipping addresses;
• order and transaction information;
• payment-related information;
• account information and preferences, where applicable;
• communications you send to us;
• information about products you view, add to your cart or purchase;
• device, browser and network information;
• IP address and similar identifiers; and
• information about how you use and interact with our website.

Payment information may be collected and processed by Shopify and the relevant payment providers used to complete your transaction. Aevum Books does not independently store your complete payment card details.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

• directly from you when you place an order, create an account, contact us or otherwise provide information to us;
• automatically when you visit or use our website, including through cookies and similar technologies;
• through Shopify and other service providers that help us operate our store; and
• from other third parties where permitted by law.

HOW WE USE PERSONAL INFORMATION

We may use your personal information to:

• process and fulfil orders;
• process payments and transactions;
• arrange shipping and delivery;
• communicate with you about your orders;
• provide customer service;
• manage customer accounts where applicable;
• investigate delivery, payment or fulfilment problems;
• prevent and investigate fraud or other unlawful activity;
• maintain and improve our website and services;
• understand how customers use our store;
• comply with legal and regulatory obligations; and
• protect the security and operation of Aevum Books and our customers.

Where you have consented or where otherwise permitted by law, we may also use your information to send marketing or promotional communications.

You can unsubscribe from promotional emails at any time using the unsubscribe option contained in those emails.

We may still send non-promotional communications relating to orders, transactions, customer service or your account.

ORDER FULFILMENT AND SHIPPING

Aevum Books works with third-party book distributors, suppliers, fulfilment providers and delivery carriers.

Some orders may be shipped directly to you by one of our distribution partners.

Where necessary to process or deliver an order, we may provide relevant personal information, such as your name, delivery address, contact details and order information, to the supplier, fulfilment provider or delivery carrier responsible for fulfilling or delivering your order.

We only provide information reasonably necessary for these purposes.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties that help us operate Aevum Books, including:

• Shopify;
• payment processors;
• book distributors and suppliers;
• fulfilment providers;
• postal and delivery carriers;
• technology and hosting providers;
• analytics and security providers; and
• professional or regulatory bodies where reasonably necessary or required by law.

We may also disclose information where required to comply with applicable law, legal process or a valid request from a government or law-enforcement authority, or where reasonably necessary to protect our rights, customers or services.

We do not disclose personal information to third parties simply for them to use for their own unrelated purposes.

SHOPIFY

The Aevum Books online store is hosted and operated using Shopify.

Shopify collects and processes personal information relating to your access to and use of our store in order to provide its ecommerce services and related functionality.

Information submitted through our store may therefore be transmitted to and processed by Shopify and its service providers, including in countries outside Australia.

Shopify may also process information for its own purposes in accordance with its privacy policies and applicable law.

More information about Shopify's privacy practices is available through Shopify's Consumer Privacy Policy and Privacy Portal.

COOKIES AND SIMILAR TECHNOLOGIES

Our website and the services used to operate it may use cookies and similar technologies.

These technologies can be used to operate the store, remember preferences, maintain security, understand website usage, improve our services and, where applicable, support advertising and marketing.

Your browser may allow you to control or block certain cookies. Disabling some cookies may affect the functionality of the website.

MARKETING AND ADVERTISING

Where permitted by law, Aevum Books and the services used to operate our store may use information about your interaction with our website to measure or improve marketing and advertising.

We may use third-party advertising or analytics services from time to time.

Where consent is required for a particular form of marketing or data processing, we will seek that consent as required.

THIRD-PARTY WEBSITES

Our website may contain links to websites operated by publishers, payment providers, social media platforms or other third parties.

Aevum Books is not responsible for the privacy practices, security or content of websites that we do not control.

We recommend reviewing the privacy policies of third-party websites before providing personal information to them.

SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Aevum Books also relies on security measures provided by Shopify and other service providers used to operate the store.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please do not send sensitive payment information, passwords or other confidential information to Aevum Books through ordinary email.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing customer service, maintaining appropriate business and transaction records, resolving disputes, preventing fraud and complying with legal, accounting and regulatory obligations.

Information may be deleted or de-identified when it is no longer reasonably required, subject to applicable legal requirements.

ACCESS AND CORRECTION

You may contact Aevum Books if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate or out of date.

Depending on the circumstances and applicable law, we may need to verify your identity before processing a request.

Some information may also be accessible or manageable directly through your Shopify customer account or Shopify's privacy services.

INTERNATIONAL PROCESSING

Some of the service providers used by Aevum Books, including Shopify and international book distributors or fulfilment providers, may process information outside Australia.

For example, where an order is fulfilled directly by an overseas distributor, relevant delivery information may need to be provided to that distributor and its delivery partners in order to fulfil your order.

We take reasonable steps to use reputable service providers and only disclose information reasonably necessary for the relevant service.

CHILDREN'S PRIVACY

Aevum Books does not knowingly collect personal information from children who are not legally able to provide that information or enter into transactions without appropriate consent.

If you believe a child has provided personal information to us inappropriately, please contact us.

PRIVACY COMPLAINTS

If you have a question or complaint about how Aevum Books has handled your personal information, please contact us at contact@aevumbooks.com.

We will consider your enquiry or complaint and respond within a reasonable period.

Nothing in this Privacy Policy limits any rights you may have under applicable Australian privacy or consumer law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, legal obligations or privacy practices.

The current version will be published on our website.

CONTACT

For questions about this Privacy Policy, our privacy practices, or personal information associated with Aevum Books, please contact:

Aevum Books
Email: contact@aevumbooks.com
Website: aevumbooks.com